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Forgot Username / Password?

If you have forgotten both your User ID and/or password:
Call our 24-hour Call Center... BPI Express Phone by dialing:
889-10000 (Metro Manila)
1-800-188-89100 (Domestic toll-free, where available)
+63288910000 (International)

Select Options 3 for electronic banking purposes and 3 for BPI Trade and 1 for Forgotten Username and/or Password

Or you may contact the BPI Trade Client Relations Team from the following options:
Call (02) 8246-5555 and select option 1 for Password Reset
Send us a message through our Facebook and Twitter Accounts